Privacy Policy

Last Updated On 14-Dec-2025
Effective Date 14-Dec-2025

This Privacy Policy explains how Roude Leiw Investments LLC collects, uses, and protects personal data when you use this website or make a reservation for Villa Melusina.

Personal Data We Collect

We may collect personal data including name, email address, phone number, postal and billing address, booking details, limited payment-related information, and technical data such as IP address and browser type.

Purpose of Processing

Personal data is processed to manage reservations, process payments and deposits, communicate with guests, provide customer support, comply with legal obligations, and protect legitimate business interests.

Legal Basis

Where applicable, personal data is processed based on performance of a contract, legal obligations, legitimate interests, or consent.

Payment Information

We do not store full payment details. Payments are processed securely by third-party providers such as PayPal or financial institutions handling wire transfers, in accordance with their own privacy policies.

Data Sharing

Personal data may be shared with trusted third parties such as booking system providers, payment processors, property management companies, and legal or accounting advisors. We do not sell personal data.

Data Retention

Personal data is retained only as long as necessary. Booking data is generally retained between 90 days and 2 years, unless longer retention is required by law.

Your Rights

Depending on applicable law, including GDPR, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, request portability, or lodge a complaint with a supervisory authority.

Cookies & Tracking Technologies

Cookies are used to ensure website functionality and improve user experience. Where required, cookies are used only with consent, which can be managed or withdrawn via the cookie banner. See our Cookie Policy for details.

International Data Transfers

Personal data may be processed in the United States or the European Union. Appropriate safeguards are applied in accordance with applicable data protection laws, including GDPR.

Applicable Law

This Privacy Policy is governed by applicable data protection laws of the United States and, where applicable, the European Union.

Contact

For privacy-related questions, please contact:
Germain Delagardelle
Email: germain@delagardelle.lu